Zoë Scharf on How Greetabl Connects One-On-One With Their Customers and the Lessons Negative Customer Feedback Has Taught Them

Find out how Greetabl connects one on one with their customers and lessons you can learn from negative feedback from customers on this episode on the Human Connection podcast. #podcast #entrepreneur #onlinebusiness

Today’s interview is with Zoe Scharf, Co-Founder and Chief Brand Officer at Greetabl. Greetabl is an online one-stop-shop for creatively-curated, personalized gifts and greetings.

Zoe and I talk about what Greetabl looked like when it was first getting started (what they invisions for Greetabl to start is actually not what it is today!), how Greetabl uses direct feedback from their customers to help shape their company, the value of negative feedback from customers and how it shapes their product, and the importance of the language that you use in your marketing materials.

The holidays have arrived and if you’re looking for the perfect gift to send to your clients, I’d highly recommend using Greetabl!

Also, before we get into the episode, I want to let you know I’m working on something ✨BRAND NEW ✨that I think many of you may be interested in.

If you are a service or product-based business owner that is:

1️⃣1-3 years into business
2️⃣Looking to get in front of bigger audiences or gain more visibility for 2020
3️⃣Curious about how you can use PR to grow your website traffic, email list and social following

Head to brittneyllynn.com/waitlist to be the first to know when doors open to my new online course!

Zoë Scharf on How Greetabl Connects One-On-One With Their Customers and the Lessons Negative Customer Feedback Has Taught Them

Show notes

In today’s episode, you’ll find out:

  • How Greetabl uses direct feedback from their customers to help shape their company
  • The value of negative feedback from customers and how it shapes their product
  • The importance of the language that you use in your marketing materials.

Resources mentioned during the episode

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